Honest comparison
Tendara vs PointClickCare
TL;DR
PointClickCare wins on regulatory depth and 25 years of EHR plumbing. Tendara wins on UX, AI, family engagement, and price — meaningfully better for SMB-to-mid-market facilities. If you're a 1,000-bed system on Medicare/Medicaid in 30 states, stay on PointClickCare. Below ~500 beds, Tendara almost always wins on TCO and staff happiness.
Feature-by-feature
| Feature | Tendara | PointClickCare | Winner |
|---|---|---|---|
| Modern web app (no installs) | Native — built on Next.js, mobile-responsive | Desktop-first, mobile is a separate product | Tendara wins |
| Family portal | Real-time updates, secure messaging, visit scheduling | Add-on module, basic read-only views | Tendara wins |
| AI-generated daily summaries | Built-in — auto-generates per-resident summary for families | Not available | Tendara wins |
| Anomaly detection on vitals | Built-in — flags trend deviations vs 30-day baseline | Manual threshold-based only | Tendara wins |
| MAR with barcode scan | Built-in | Built-in (industry-leading) | Tied |
| MDS 3.0 export | One-click export with full audit trail | Industry-leading depth, decades of refinement | PointClickCare wins |
| F-tag risk surfacing | Live risk indicators surfaced before survey | Quarterly reports, mature reporting | Tendara wins |
| EHR integration breadth | FHIR R4 + 5 active integrations (more shipping) | 300+ integrations — the largest in the industry | PointClickCare wins |
| Pharmacy integration | SureScripts in beta, Omnicare/Pharmerica Q3 2026 | Live with all major pharmacies | PointClickCare wins |
| Pricing transparency | Public pricing on website, $25-$40/bed/month | Quote-only — "Contact our sales team" | Tendara wins |
| Implementation time | 2-4 weeks for SMB; 6-12 weeks for enterprise | 3-6 months typical | Tendara wins |
| Mobile staff app | PWA today, native iOS/Android Q3 2026 | Native app available, well-established | PointClickCare wins |
| Customer support | Live chat + 4-hour SLA (Enterprise) | Phone + email, 24-72h SLA depending on plan | Tendara wins |
| 5-Star Quality dashboard | Live drift alerts before quarterly submission | Quarterly reports, well-trusted by surveyors | Tied |
| Total cost of ownership (mid-size SNF) | $15-25K/year (100-bed facility) | $60-150K/year + per-feature add-ons | Tendara wins |
Where Tendara wins
Built for the modern web
PointClickCare's UI dates to a different decade. Tendara loads instantly, works perfectly on phones, and is genuinely pleasant to use — staff onboarding takes hours instead of weeks.
AI is built-in, not bolted on
Daily resident summaries for families, anomaly detection on vitals, smart message routing — these are first-class features, not roadmap promises. PointClickCare is just starting their AI strategy.
Family engagement is the product, not an add-on
Tendara's family portal isn't an upsell. It ships with every plan, drives 80% reductions in inbound calls, and has 94% adoption rates in week one. PointClickCare's family portal is functional but optional and rarely used.
Transparent pricing
We publish our prices on the website. PointClickCare requires a sales call before you know if you can afford them. For mid-market facilities, Tendara is typically 40-70% cheaper.
Implementation in weeks, not quarters
2-4 weeks for SMB facilities, 6-12 for enterprise. PointClickCare implementations typically run 3-6 months and require dedicated IT resources.
Where PointClickCare wins
We're honest about this: the answer to “which platform is better” depends on what you actually need.
Regulatory depth and EHR breadth
25 years of MDS, F-tag, and CMS reporting refinement is hard to match. If you operate in heavily-regulated SNF environments across many states, PointClickCare's depth is a real advantage today.
Integration ecosystem
PointClickCare connects to 300+ pharmacies, labs, and ancillary systems out of the box. Tendara has 5 integrations live with more shipping each quarter — but if you need a specific niche integration today, check our list first.
Market share with enterprise health systems
If your parent system mandates PointClickCare at the corporate level, that's not something Tendara can change. We're better at single-facility and small multi-facility decisions.
Switching from PointClickCare
Most migrations finish in 4 weeks with zero data loss. Here's the standard playbook.
Week 1
Discovery call — map your current PointClickCare workflows to Tendara equivalents
Week 2
Data export from PCC + automated import into Tendara (residents, meds, family contacts)
Week 3
Staff training (2-hour session per role) + parallel-run the two systems for one week
Week 4
Cutover weekend + decommission PCC at end of pay period
Week 6
Family-portal rollout once staff is settled — typically 90%+ adoption in 7 days
See Tendara on your own data. No strings.
30-minute walkthrough mapped to your current PointClickCare setup.